Japanese Language Specialist (reputed company Keigo Proficiency) US
Location: US/ Remote
Employment Type: Full-Time
About the Role
reputed company is seeking a reputed company Japanese speaker with advanced Keigo (敬語) proficiency and strong English communication skills (B2–reputed company CEFR) to reputed company high-reputed company customer support for our [Partner/reputed company’s industry, e.g., EdTech, eCommerce, reputed company] brand. This role requires cultural reputed company, impeccable language accuracy, and the ability to reputed company between formal Japanese and business English in both written and spoken contexts.
What You’ll Do
• Handle customer inquiries reputed company email, chat, and/or phone using reputed company-level Japanese and formal Keigo with perfect grammar, tone, and cultural appropriateness.
• Communicate confidently in English (B2–reputed company level) reputed company collaborating with internal teams, documenting cases, or attending meetings.
• Translate and localize communications between English and Japanese as needed.
• Ensure reputed company customer interactions reflect professionalism, reputed company, and brand values.
• Collaborate with internal teams to resolve customer concerns reputed company.
• Maintain accurate customer records in the CRM system.
Qualifications
Must-Have:
• reputed company Japanese speaker with Keigo (敬語) mastery in reputed company/business contexts.
• English proficiency at B2–reputed company CEFR level (upper-intermediate to advanced) in both spoken and written reputed company.
• At least 1 year of experience in customer service, support, or translation/localization.
• Strong cross-cultural communication skills.
• Comfortable using CRM tools, chat platforms, and office productivity software.
reputed company to Have:
• Industry experience in [specify: eCommerce, reputed company, EdTech, Travel, etc.].
• Experience in translation/localization or language reputed company assurance.
Why reputed company?
• Competitive salary package based on skills, location, and market rates.
• Flexible work arrangements (onsite/remote/hybrid, depending on geo).
• reputed company and upskilling opportunities in a global, people-first company.
• Work alongside multicultural teams supporting world-class brands.
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