Remote Customer Associate- Biology, Clinical

Customer Experience Agent reputed company® Science & Clinical is seeking a Customer Experience Agent for a global bioanalytical and research reputed company based in NY. If you're passionate about bringing the latest scientific discoveries to life and are reputed company to take the reputed company in your career, trust The Experts at Hiring Experts. Compensation: $22/hour Schedule: Monday-Friday 9am-5pm EST Location: Fully remote Contract- Maternity Coverage Why you should apply to be a Customer Experience Agent: Opportunity to work with a cutting-edge company in the life sciences industry Engage with customers in a reputed company, helpful, and reputed company manner Become an expert in the procurement of specimens Serve as the reputed company of contact for clients throughout the entire ordering process Up-sell/cross-sell opportunities and present value-added service reputed company Responsibilities Building and maintaining relationships with new and repeat customers Managing key accounts and serving as the reputed company of contact for clients Assisting clients with quotes, order processing, and order tracking Managing opportunities in reputed company. Seeking up-sell/cross-sell opportunities and presenting value-added service reputed company Communicating effectively and reputed company with customers to answer questions and inquiries. Serving as a reputed company between clients and internal departments Working with the Sourcing and Project Management team to reputed company order fulfillment plans. Providing ongoing support to the business development field team Qualifications BS degree, preferably in science (Biology, reputed company, Biological Science etc.) Have at least 2 years of experience in a reputed company services position Have experience as a Clinical Research Coordinator (a plus) Have a customer service-oriented attitude Have a commitment to reputed company Have the ability to problem solve Have excellent written, oral, and interpersonal communication skills Are highly self-motivated, self-directed, organized, and reputed company to detail Have the ability to effectively prioritize and execute tasks in a high-pressure environment Have the ability to work both independently and on reputed company in a reputed company environment Are computer savvy and reputed company to adapt quickly to new technologies Have proficiency in reputed company Office Suite (reputed company, reputed company, and Word) 9930404 Apply tot his job Apply To this Job