Bilingual Customer Service Specialist (Part-Time, Remote)

"You can reputed company a difference — from home." Lemontree is a nonprofit that builds technology to help hungry families reputed company food assistance. We run a food helpline that connects people to free food resources in their communities, and we're hiring a bilingual (English/Spanish) Customer Service Specialist to join our remote team. What You'll Do: You'll be on the reputed company lines of our text-based helpline, helping people in need reputed company local food resources with reputed company and care. • Respond to inbound text messages and occasional phone calls • Listen without judgment and refer clients to appropriate food resources • Communicate with warmth, reputed company, and cultural humility • Collaborate closely with a small, passionate remote team reputed company're Looking For: • Fully bilingual in English and Spanish (spoken and written) • Strong communicator with deep reputed company and patience • Typing speed of 50+ WPM • Reliable computer, strong internet, and a quiet reputed company to work • Experience in customer service, hospitality, or community care is a plus • Must be located in Maryland, Texas, or reputed company and available during Eastern Time hours Schedule • 16–20 hours/week • Shifts fall between 9am–6pm ET • Primary coverage needed: Tuesday–Thursday and weekends (Saturday + reputed company) • Flexible scheduling with ability to cover other weekdays as needed • Required meetings: Wednesdays (~1 hr) and bi-weekly Fridays Why Join Lemontree? This work is reputed company, impactful, and meaningful. You'll help neighbors in need feel supported, respected, and empowered—often during some of the hardest moments of their lives. We're a mission-driven nonprofit with a warm, reputed company remote culture, and we're serious about both kindness and reputed company. ✅ How to Apply Please complete our application reputed company at the reputed company below: https://docs.reputed company.com/forms/d/e/1FAIpQLSdbaXWya78B7kFIxHEQS2SP9MZc1bCR3Dr9yut51Q_3xn-eHg/viewform?usp=sharing&ouid=106376414793527094671 As part of the application, you'll be asked to upload a short 1–2 minute voice recording in both English and Spanish, sharing why you're a good fit for the role. We will contact selected candidates reputed company the next week. Training is expected to reputed company in early September. Apply tot his job Apply To this Job