[Hiring] Call-in/On-Call Enrollment Specialist III @Kaiser Permanente
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Role Description
This position is responsible for attending employer, community, and open enrollment events on an on-call basis to educate members and prospects on KP products.
• Deliver formal presentations to employees and prospective members
• Independently monitor and report on enrollment performance data and discrepancies
• Serve as an informational resource for sales and account management teams on KP health plans and benefit offerings
• Utilize comprehensive foundational knowledge of KP health plans and benefit offerings to facilitate formal presentations
• Resolve customers' standard and non-standard questions and concerns about benefits and services
Qualifications
• Bachelor's degree in Marketing, Finance, Business Administration, or related degree AND two (2) years of experience in marketing, business development, managing business-to-business relationships, or directly related field OR minimum five (5) years of experience in marketing, business development, managing business-to-business relationships, or a directly related field
• Accident and Health or Sickness Insurance License (Hawaii) within 3 months of hire
Requirements
• Knowledge, Skills, and Abilities (KSAs): Corporate Partnerships
• Storytelling
• Negotiation
• Product Strategy
• Sales Opportunity Orchestration
• Sales Performance Data
• Sales/Partnership Strategy and Techniques
• Business Planning
• Business Process Improvement
• Event Planning
• Compliance Management
• Creativity
• Data Entry
• Benefits/Services
• Benefits/Services Presentations
• Interpersonal Skills
• Brand Strategy
• Commercial Marketing
• Business Development
• Clinical Selling Expertise
• Sales Operations
• Goal Setting
• Member Service
Company Description
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