Office or Remote Email Chat Support
Behavior Interventions, owned and operated by Board Certified Behavior Analysts, was founded in 2006. We pride ourselves in delivering quality services and our sincere commitment to improving the lives of those we serve.
Our mission to improve our client’s lives starts with ensuring our employees have a safe and innovative environment to flourish. Our staff are provided with the tools to learn and advance within the field of Applied Behavior Analysis and within our organization through regular team and individual supervision meetings and ongoing training opportunities.
PART TIME
FULL TIME
WEEKENDS AS NEEDED
We are seeking a dedicated and detail-oriented individual to join our Customer Support team as an Office or Remote Email Chat Support. In this role, you will be responsible for providing timely and accurate responses to customer inquiries via email and chat. This position offers the flexibility to work either in our office or remotely, depending on your preference.
Responsibilities:
• Respond to customer inquiries and provide support via email and chat
• Resolve customer issues and complaints in a professional and efficient manner
• Ensure customer satisfaction by delivering high-quality service
• Collaborate with other team members to address customer needs
• Maintain accurate records of customer interactions and transactions
Qualifications:
• Excellent written communication skills
• Strong problem-solving abilities
• Ability to multitask and prioritize tasks effectively
• Experience in customer service or support role preferred
• Proficiency in Microsoft Office and CRM software
If you are passionate about providing exceptional customer service and have the skills to succeed in a fast-paced environment, we encourage you to apply for the Office or Remote Email Chat Support position. Join our team and help us deliver outstanding support to our valued customers!
The pay range for this role is:
65,000 - 70,000 USD per year(Remote (Mesquite, Texas, US))
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