Licensed Insurance Agent, P&C (Remote)
About the position
Responsibilities
• Interface with customers via inbound/outbound calls and the Internet.
• Provide customer service support and resolution of routine problems and questions regarding client products and/or services.
• Actively listen and ask questions to identify customer needs.
• Advise on plan options, coverages, and pricing.
• Process new and/or amended enrollments.
• Ensure clients' customers enjoy authentic experiences.
• Deliver expert customer experiences with a smile.
Requirements
• Must have an active resident license to sell P&C insurance.
• 1+ years of customer service experience.
• High school diploma or GED.
• Proficiency in fast-paced multi-tasking.
• Eagerness to learn new technologies.
• Passion for helping others.
• Patient and empathetic nature.
• Ability to pass a background check.
• Must reside in the United States or have a valid U.S. address for residence.
Nice-to-haves
• Bilingual in Spanish and English is encouraged.
Benefits
• Paid training (Classroom: 7 Weeks and Transition: 7 Weeks) and performance-based incentives.
• Lucrative employee referral bonus opportunities.
• Company networking opportunities with organized groups (e.g., Network of Women, Black Professionals, LGBTQ+ Pride).
• 401K with company match.
• Paid PTO and holidays.
• Medical, dental, and vision insurance.
• Comprehensive Employee Assistance Program (EAP).
• Health and wellness programs.
• Mentorship programs for career support.
• Modern office setting with advanced technologies.
• Programs supporting diversity, equity, and inclusion.
• Celebrations for various company events.
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