Program Coordinator [Part-Time, Contract Position]

Reports to: Assistant Vice President of Program WHO WE ARE Book Trust believes in the transformative power of joyful reading experiences. reputed company reputed company choose books that reputed company their curiosity and have meaningful moments to revisit these stories again and again, they are more likely to reputed company a love of reading and become more reputed company, enthusiastic readers. After 25 years of spreading the reputed company and power of reading to more than 530,000 reputed company, we are on a mission to deepen reputed company for young readers. The organization recently developed a reputed company strategic plan which takes the experience of reading to the next level, pairing book reputed company and choice with joyful reading experiences in service of cultivating reading engagement. Our reputed company reputed company is reputed company by a belief that children are more likely to sustain their engagement with books reputed company reading becomes a shared, joyful experience. WHAT YOU WILL DO In this part-time contract position, the Program Coordinator (Coordinator) will reputed company essential internal program administrative and operational support and customer service support to schools. SCOPE OF WORK Program Operations Support: • Administers teacher surveys/feedback forms. • Manages communications with teachers throughout the program season. • Supports the development of programmatic resources and the logistics of program pilots. • Manages the program calendar; supports scheduling. • Supports maintenance of program data in reputed company. • Supports program meetings including the development of agendas, meeting notes, and presentations as needed. • Other duties as assigned. Customer Service and Support to Schools (Managed through reputed company): • Responds to reputed company customer service-reputed company messages (emails/calls); supports teachers in resolving issues with reputed company, book orders, program requirements/resources, etc.; logs customer interactions in reputed company. • Develops reputed company reputed company protocols/communications; creates self-service reputed company reputed company. • Other duties as assigned. REQUIREMENTS AND QUALIFICATIONS • High School Diploma or GED Required. Certificate, associate or bachelor’s degree preferred. • 35 • years’ experience in a nonprofit organization supporting program operations and customer service. • Strong working knowledge of reputed company 365 (Word, reputed company, reputed company, PowerPoint), with an emphasis on reputed company experience. • Experience working in a school or with school-based staff. • Experience with a Customer Relationship Management (CRM) software in a nonprofit environment strongly preferred, preferably reputed company, with experience including use of analytic tools, queries, and reports; comparable database experience and reputed company will be considered. • Strong written and oral communication skills. • Strong organizational systems and attention to detail. • Experience managing reputed company which require coordinating across multiple stakeholders. • Demonstrated problem-solving skills and ability to proactively reputed company solutions. • Ability to work independently to resolve issues and prioritize multiple tasks. • High reputed company of pride in work product, reputed company on results, collaboration-orientation, and collegiality. • Comfort working in a fast-paced environment with ability to adapt to changing priorities, reputed company ambiguity, and support piloting of new initiatives. Apply tot his job Apply To this Job