Senior Manager, Control Management - Unlock Your Potential with American Express

Join our dynamic team as a Senior Manager, Control Management, and propel your career forward! Based in our vibrant remote office, this exciting opportunity is available now. As a seasoned professional, you will leverage your expertise to drive success and make a meaningful impact. We offer a competitive salary package, commensurate with experience, and a range of benefits that support your personal and professional growth.

At American Express, we empower our colleagues to thrive in a global and diverse community, where everyone is seen, heard, and valued. Our company values and powerful backing promise are at the heart of everything we do, and we strive to provide the world's best customer experience every day.

As a Senior Manager, Control Management, you will play a critical role in establishing the Operational Risk and Controls strategy for our Credit & Fraud Risk (CFR) team. Your expertise will help us minimize credit and fraud losses, promote business growth, and deliver superior customer service. You will collaborate with multiple partners across various business units, functional areas, and geographies to ensure control management is embedded in our day-to-day operations.

Your key responsibilities will include:

• Overseeing execution plans for operational risk management, including tracking issues with KRI limits and risk appetite
• Managing the development of operational risk frameworks to enable effective risk management and decision-making
• Leading risk and controls governance forums, interfacing with org-wide governance processes and committees
• Supporting the development of BU-specific procedures and standards related to Operational Risk Management
• Facilitating the understanding and use of the risk governance framework across business units
• Aggregating reporting, approvals/exceptions, and supporting "change-the-function" activities
• Leading implementation of key areas training initiatives that align with Operational Risk Management

To succeed in this role, you will need:

• 4+ years of experience in operational risk management, with a strong understanding of critical operational risk management lifecycle activities
• Excellent project management, communication, and interpersonal skills
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
• Robust analytical and problem-solving skills, with the ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred qualifications include:

• Bachelor's Degree in Finance, Business, Risk Management, or a related field; advanced degrees or certifications are advantageous
• Experience in translating operational risk strategy and appetite into execution guidelines
• Experience in reviewing and tracking issues with Key Risk Indicator (KRI) limits and risk appetite
• Experience in overseeing the implementation of operational risk governance frameworks
• Experience in financial services industry

We offer a competitive salary range of $90,000 to $165,000 annually, plus bonus, benefits, and a range of programs that support your holistic well-being. Our benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need

At American Express, we are committed to equal employment opportunities and making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Apply now and join our dynamic team as a Senior Manager, Control Management. We look forward to reviewing your application!