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Remote IT Operations Specialist (Video Technology) - Join Our Innovative Team!

Remote, USA Full-time Posted 2025-11-03

Job Overview:

We're seeking a highly skilled and detail-oriented Remote IT Operations Specialist to join our team at Workwarp, a company dedicated to revolutionizing the dairy farming industry through technology and innovation. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our video systems, troubleshooting technical issues, and providing top-notch support to our customers.

About Us:

At Cattle Care, we're passionate about increasing revenue for dairy farms while reducing greenhouse gas emissions, antibiotic usage, and hormone usage. With $3.2M in funding from renowned investors and a growing customer base of 115 dairy farms, we're poised for continued success. Our team is dedicated to making a positive impact on the environment and the dairy farming industry, and we're looking for like-minded individuals to join our mission.

Job Description:

We're looking for a talented video technician with expertise in camera configuration, quality control, and remote troubleshooting of video systems. The ideal candidate will have a strong foundation in SSH, Linux terminal, Git, and network configuration, as well as knowledge of computer hardware and video codecs. If you're a critical thinker with excellent problem-solving skills, attention to detail, and strong communication skills, we want to hear from you!

Responsibilities:

  • Configure and update camera settings to ensure optimal performance
  • Conduct quality control checks on video footage to identify and resolve issues
  • Pull footage from remote Network Video Recorders using Teamviewer or FFMPEG
  • Troubleshoot and repair systems remotely, providing timely and effective support to our customers
  • Maintain accurate records and documentation, with a focus on attention to detail and follow-through
  • Collaborate with our team to resolve technical issues and improve our video systems

Requirements:

  • Strong skills in Linux terminal, SSH, Git, and network configuration
  • Knowledge of computer hardware and video codecs
  • Excellent critical thinking, problem-solving, and communication skills
  • High attention to detail and ability to follow established processes and guidelines
  • Conversational English skills for internal communication with our team
  • High school diploma or equivalent required

Nice to Have:

  • Experience with Linux administration and FFMPEG
  • Familiarity with video codecs (H.264, H.265, AV1) and containers (.mp4, .avi, .mkv)

Ideal Candidate:

We're looking for someone who is dependable, detail-oriented, and organized, with a strong focus on process-driven work. If you're a team player who is passionate about technology and innovation, we encourage you to apply.

What We Offer:

  • Competitive salary paid in USD
  • Remote work arrangement with flexible hours (Central Standard Time, 8 AM - 5 PM)
  • Opportunity to work with a innovative and growing company
  • Collaborative and dynamic team environment

How to Apply:

If you're excited about this opportunity and think you'd be a great fit for our team, please submit your resume in English. We can't wait to hear from you!

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