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Customer Manager, Sam's Club - Unlock Growth Opportunities with Tropicana Brands Group

Remote, USA Full-time Posted 2025-11-03

Job Summary:

We are seeking an accomplished Customer Manager, Sam's Club to join our dynamic Commercial team at Tropicana Brands Group. As a key leader, you will be responsible for developing and executing annual sales plans to drive growth across the Chilled and Ambient categories at Sam's Club. If you have a proven track record of delivering revenue and profit growth in fast-paced environments, excellent communication and negotiation skills, and a passion for building strong business relationships, we encourage you to apply.

Key Responsibilities:

  • Develop and execute annual sales plans to drive growth and profitability for Tropicana Brands Group at Sam's Club
  • Build and maintain strong business relationships with Sam's Club merchants to grow our business and deliver against sales, revenue, and profit goals
  • Lead customer negotiations, joint business planning, and cross-functional collaboration to align with customer goals and objectives
  • Analyze market trends, customer priorities, and sales data to identify profitable growth opportunities and inform strategic plans
  • Manage the Tropicana Brands Group Sam's Club Customer P&L and leverage expert understanding of system economics and value chain to deliver against financial goals
  • Lead annual sales, revenue, profit, and key performance indicators planning (AOP- Annual Operating Plan)
  • Oversee demand planning and supply chain customer service processes to ensure accurate demand forecasting and on-time order fulfillment

Requirements:

  • Bachelor's Degree
  • Minimum 5 years of sales experience, preferably with a consumer-packaged goods organization
  • 3+ years of fact-based direct selling experience
  • Exceptional customer management, negotiation, and cross-functional leadership skills
  • Strong influencing skills to gain alignment and commitments with internal and external stakeholders
  • Excellent communication, presentation, and storytelling skills
  • Superior analytical, critical thinking, and thought leadership skills
  • Financial acumen to build sound and compelling profit-driving propositions
  • Strong PC skillset, especially on PowerPoint and Excel

What We Offer:

  • Competitive salary and benefits package
  • 401(k) plan, medical, dental, vision, company-provided life, STD, and LTD insurance
  • Opportunity to work with a dynamic team and contribute to a thriving business
  • Professional growth and development opportunities

Ready to Apply?

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

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