CT Head, Verizon - Mobile Networks Business Leader
Job Summary:
We are seeking an experienced CT Head, Verizon to lead our Mobile Networks Business and drive growth, profitability, and customer satisfaction. As a key member of our leadership team, you will be responsible for end-to-end accountability for MN Business and MN Customer Relationships within the Customer Team. If you have a proven track record of sales, presales, and business development experience selling to Verizon, and a strong understanding of Mobile Access products and Services Portfolio, we encourage you to apply.Key Responsibilities:
- Have full responsibility and accountability for sales, pre-sales support, and customer delivery/post-sales support within the Customer Team
- Deliver Customer Team performance, both financial and non-financial, as aligned with the larger Market / Market Unit performance targets
- Own financial forecasting and demand planning accuracy for respective Customer Team (orders, sales, SM, assets) and support the Market’s short- and long-term forecasting through disciplined pipeline management
- Manage profitability, acting as the ultimate owner / decision-maker within the Customer Team to deliver against targets, both financial and non-financial
- Create a culture of winning, ownership, and accountability at all levels
- Have established relationships with the highest levels of the customer organization
- Own and develop deep, trusted customer relationships through bold thought leadership and execution
- Strengthen MN’s position based on a thorough understanding and proactive exploration of customers’ needs and market dynamics
- Grow Share of Wallet in existing businesses and Secure breakthrough into new segments (business development)
- Design and execute business strategies and drive a performance management culture
- Manage customer satisfaction and proactively drive resolution of all issues
- Travel: up to 50%
Requirements:
- Established relationships within the highest levels at Verizon
- Proven Market Unit/CT management experience (P&L accountability)
- At least ten years of direct Sales, Presales, and/or Business Development experience selling to Verizon
- At least six years of sales, people management experience running a broad team and driving/motivating team toward pursuit of net-new business
- Ability to deal with fast-evolving escalations and demanding customer requirements
- Solid knowledge of Mobile Access product and Services Portfolio and an understanding of driving services and delivery execution
- Proven record of making solid commitments and delivering results
- Proven C-level presentation and interaction skills (internally, customers, partners)
- Ability to manage complexity and ambiguity with high situational adaptability
- Demonstrated influencing and negotiation skills
- Ability to openly collaborate and build trust within own unit and across organizations
What We Offer:
- Competitive salary and benefits package
- Continuous learning opportunities
- Well-being programs to support you mentally and physically
- Opportunities to join and get supported by employee resource groups
- Mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered