Job Title: Senior Production Engineer - Global Infrastructure
Join Change.org, the world's largest social change platform, as a Senior Production Engineer to drive the enhancement of our global infrastructure and collaborate on building and scaling technology solutions. Reporting to our Senior Manager of Engineering, you will lead the design and maintenance of Terraform infrastructure, ensure robust monitoring through our observability stack, and participate in the on-call rotation.
We're a social impact business (a public benefit company) with 100 million users, 40,000+ campaigns launched on the site every month, and a 100% user-generated revenue model. Our users win campaigns for change once every hour, and we're working towards a world where no one is powerless, and creating change is a part of everyday life.
Our platform has mobilized millions of people to drive social change, from investigating fires in the Amazon to advocating for racial justice in the US. We're just getting started, and we hope you'll join us to help our members go even further.
Key Outcomes:
- Oversee the architecture and quality of our Terraform codebase.
- Monitor our site, internal services, and databases with our state-of-the-art observability stack.
- Partner with our engineering teams to architect and build out our service-oriented architecture in a scalable, secure, and cost-effective manner.
- Participate in our on-call rotation to ensure the reliability and uptime of our infrastructure.
Core Competencies:
- Kubernetes (required)
- Terraform (required)
- Core AWS services and tools (IAM, RDS, ElastiCache, EC2, S3, Route53)
- CI/CD tools (CircleCI or Jenkins)
- Debugging, monitoring, and troubleshooting tools (NewRelic, Sentry)
- Experience with CDN platforms (Cloudflare, AWS CloudFront, Akamai)
- Hands-on experience with on-call management
- Proficient in at least one scripting language (Python or Ruby on Rails)
- Familiarity with API-based internal tooling platforms (Retool or similar)
- Ability to mentor and lead with influence
- English fluency (Minimum B2)
Target Experience:
- BS in Computer Science or related technical field or equivalent experience in engineering roles
- 7+ years of experience managing infrastructures of different scales
- 7+ years of experience in related engineering roles (DevOps, SRE, Production Engineering, etc.)
Flexibility: We offer flexible working hours to support collaboration with colleagues across regions and multiple time zones globally, fostering a dynamic and inclusive work environment where adaptability is key to success in this role.
What We Offer:
This is a full-time remote role available in two different formats:
- Full-Time Employee: MX $1,792,500/year gross via a local third-party entity.
- Contractor: MX$2,330,250/year gross.
Our Hiring Process:
- 45-minute Recruiter Screen
- 1-hour Hiring Manager interview
- 2-hour Team interviews
- ½ hour interview with our VP of Engineering and ½ hour values interview with People team members
We encourage applicants from diverse backgrounds and perspectives to apply. At Change.org, we are dedicated to fostering a diverse and inclusive workplace. We invest in programs to support our diverse workforce, offer inclusive onboarding experiences and affinity groups, celebrate the heritage of our staff, provide training on working across differences, and maintain fair and transparent salary scales. All qualified applicants will receive consideration for employment without regard to race, color, national origin, disability, veteran status, sexual orientation, gender, or culture.
We are committed to providing reasonable accommodations throughout the recruitment process for candidates with disabilities. If you need assistance or an accommodation, please let your recruiter know once you are contacted about a role.
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