Here is a rewritten version of the job title and description:
**Job Title:** Entry-Level Customer Care Representative (Facebook Messenger) - Remote Opportunity ($35/hour)
**Company:** [Remote Job Team]
**Job Description:**
We are seeking an entry-level customer care representative to join our remote team, providing exceptional service to customers through Facebook Messenger. As a key member of our customer-facing team, you will be responsible for resolving customer inquiries and concerns in a timely and professional manner.
**About the Company:**
Our client is a well-established company committed to delivering high-quality products and services to its customers. They prioritize their employees' well-being, offer comprehensive benefits, and provide opportunities for growth and advancement.
**Job Responsibilities:**
* Respond to customer inquiries and concerns via Facebook Messenger in a professional and timely manner
* Identify and escalate issues that require further attention to the appropriate department
* Maintain accurate records of customer interactions and resolutions
* Collaborate with team members to improve processes and procedures
* Provide exceptional customer service to ensure customer satisfaction
**Requirements:**
* High school diploma or equivalent
* 1-2 years of customer service experience preferred
* Excellent written and verbal communication skills
* Strong problem-solving skills
* Comfortable working in a fast-paced environment
* Ability to multitask efficiently
* Familiarity with Facebook Messenger and other social media platforms
**What We Offer:**
* Competitive hourly rate ($35/hour)
* Comprehensive benefits package, including healthcare, retirement plans, and paid time off
* Opportunities for growth and advancement within the company
* A supportive and inclusive work environment
**How to Apply:**
To apply for this position, please visit RemoteJobRecruiting.com. We look forward to receiving your application!
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