Account Manager - Remote Opportunity

We are seeking a highly skilled and motivated Account Manager to join our team at Aetna, a leading healthcare company. As an Account Manager, you will play a key role in managing local client relationships, driving business growth, and delivering exceptional customer service. This is a remote opportunity with a competitive salary of $27-$35 per hour.

At CVS Health, our purpose is to help people on their path to better health. We are committed to delivering human-centered healthcare solutions that make a meaningful difference in people's lives. Our Heart At Work Behaviors™ support this purpose, and we are looking for individuals who share our passion for making a positive impact.

Job Summary:

The Account Manager will be responsible for managing daily client support activities, identifying and pursuing new business opportunities, and building strong relationships with clients. This role will report to a Regional Manager of Omnicare Account Management and will work closely with internal stakeholders to drive business growth and customer satisfaction.

Key Responsibilities:

• Build strong client relationships by delivering exceptional customer service and fostering trust
• Attend client meetings and develop a rhythm of regular, proactive client meetings to establish strong relationships with key stakeholders
• Identify and mitigate risks, and work with internal stakeholders to develop action plans to address client concerns and opportunities
• Manage routine client support activities, resolve client issues, and respond to client inquiries
• Collaborate with the Key Account team to deliver initiatives at the facility level for national and local accounts
• Assess client needs, present Omnicare's offerings, and grow the business

Requirements:

• 2+ years of client-facing experience
• Ability to travel overnight at least 50%
• Valid driver's license and ability to verify insurance, if driving
• CRM proficiency, preferably Salesforce
• COVID-19 vaccination required

Preferred Qualifications:

• Established success in client/account management
• Excellent customer service skills, with the ability to be consultative and solution-focused
• Proven project management skills, with the ability to track and manage issues, engage the right teams, and drive timely issue resolution
• Ability to think critically and creatively, with a strong problem-solving mindset
• History of performing under pressure, adapting to changing circumstances, and finding solutions that drive client satisfaction
• Effective presentation skills, with the ability to make group presentations to promote client satisfaction, retention, and upsell opportunities
• Knowledge of Microsoft Office Suite, with an emphasis on Excel, PowerPoint, Word, Outlook, and web applications

What We Offer:

• Competitive salary and benefits package
• Opportunity to work with a leading healthcare company
• Remote work arrangement
• Professional development and growth opportunities

Apply Now to join our team as an Account Manager and take the first step towards a rewarding and challenging career.

Apply to this Job and start your journey with us today!