Customer Service/Chat Agent

Join our team and be part of a dynamic and supportive environment. We are seeking a highly skilled and motivated Customer Service/Chat Agent to provide exceptional service to our members. Our state-of-the-art office in Oklahoma offers a comfortable and collaborative workspace, and we offer a competitive compensation package starting at $25/hour.

Job Details:

• Hiring Organization: Costco
• Post Name: Customer Service/Chat Agent
• Qualifications: Bachelor's Degree
• Industry: Private
• Employment Type: Full-time
• Work Hours: 8 hours
• Salary: $25/hour
• Location: Oklahoma, USA

Job Description:

We are looking for a talented and customer-focused individual to join our team as a Customer Service/Chat Agent. As a representative of our company, you will be responsible for answering incoming calls and chats, resolving member issues, and providing exceptional service to our members. Your duties will include:

• Answering a high volume of incoming calls and chats
• Resolving member issues and providing solutions
• Utilizing problem-solving and critical thinking skills to resolve complex issues
• Working collaboratively with other teams to resolve member issues
• Utilizing multiple computer programs simultaneously while on the phone or responding to chats

Requirements:

• High school diploma or equivalent required; Bachelor's degree preferred
• Past customer service experience preferred
• Excellent communication and problem-solving skills
• Ability to work a flexible schedule, including weekends and split days off
• Proficient in computer programs and typing (minimum 30 wpm)

Preferred Qualifications:

• Strong background in customer service
• Ability to adapt and work well under pressure
• Ability to take ownership and resolve issues
• Strong time management skills
• Bilingual abilities a plus

Our Commitment to Diversity and Inclusion:

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive workplace and provide accommodations for individuals with disabilities. Our workplace is LGBTQ+ friendly, and we offer diversity and inclusion training or programs.

Apply Now:

Don't miss out on this exciting opportunity to join our team. Apply now and take the first step towards a rewarding career with Costco.