Associate Account Resolution Representative (Part-Time, Remote)

We are seeking a highly motivated and results-driven Associate Account Resolution Representative to join our team at Wells Fargo. As a part-time remote employee, you will have the opportunity to work from the comfort of your own home and contribute to the success of our Auto Division. With a competitive salary of $26/hour and a schedule of 8 hours per day, this role offers a great work-life balance and opportunities for professional growth.

Job Details:

• Hiring Organization: Wells Fargo
• Post Name: Associate Account Resolution Representative
• Qualifications: Bachelor's Degree
• Industry: Private
• Employment Type: Part-Time
• Work Hours: 8 hours/day
• Salary: $26/hour
• Location: Chandler, USA (Remote)

About This Job:

As an Associate Account Resolution Representative, you will play a critical role in supporting our Record Goal team by utilizing your knowledge of company products, services, policies, and procedures to drive success. You will have the opportunity to work in a fast-paced call center environment where you will interact with delinquent customers, gather and organize repayment terms, and perform routine conditional tasks.

Key Responsibilities:

• Support Record Goal team by applying knowledge of company products, services, policies, and procedures
• Communicate with delinquent customers to gather and organize repayment terms
• Perform routine conditional tasks, such as accepting inbound calls and making outbound calls
• Collaborate with internal and external clients to resolve issues and provide exceptional customer service

Required Qualifications:

• 3+ years of experience in Record Goal, customer contact, client support, or sales environment
• Ability to follow policies, procedures, and guidelines
• Strong analytical skills with high attention to detail and accuracy
• Ability to work effectively in a team environment and across all organizational levels

Preferred Qualifications:

• Call center customer service experience in the financial services industry
• Military experience in personnel management, processing military personnel requests, or related fields
• Experience working with military protocol and regulations

We Value Diversity: