Dental Claims Associate
About the position
Responsibilities
• Review, investigate, and analyze dental claims information.
• Process dental claims accurately and efficiently.
• Answer member calls while meeting quality and daily production requirements.
• Make outbound calls to members and providers to gather information.
• Analyze and respond to requests for information regarding claims.
• Set challenging goals for personal and team performance.
Requirements
• High School diploma or GED.
• Up to 12 months of dental claims processing experience in an insurance company or dental billing experience in a dental office.
• Telephone customer service experience.
• Strong interpersonal and communication skills.
• Ability to work in an environment with quality and production requirements.
• Ability to perform and work on multiple tasks simultaneously.
• Proficient in using technology and navigating within computer systems and applications.
• Must be able to work 8:15 a.m. - 5:00 p.m. onsite M-Th during training.
Nice-to-haves
• Associate's degree in a relevant field.
• Dental terminology certificate or coursework in dentistry.
Benefits
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Opportunities for advancement
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