Bilingual Health Insurance Representative - Spanish
Description:
• The Bilingual (Spanish) Seasonal Licensed Health Insurance Agent interfaces with customers via inbound/outbound calls and/or via the Internet.
• This position provides customer service support and resolution of routine problems and questions regarding client products and/or services.
• Actively listen and ask questions to identify customer needs.
• Assist customers in both English and Spanish
• Advise on plan options, coverages, and pricing.
• Process new and/or amended enrollments.
• Ensure our clients’ customers enjoy authentic experiences.
• Deliver expert customer experiences…with a smile.
Requirements:
• Six months of customer service experience
• Proficient in Spanish and English communication
• Active resident license to sell health insurance
• High school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Passion for helping others
• Patient and empathetic nature
• Ability to pass a background
• Must reside in the United States or have a valid U.S. address for residence
Benefits:
• medical, dental, and vision insurance
• comprehensive employee assistance program (EAP)
• 401(k) retirement plan
• paid time off and holidays
• paid training days
• DailyPay enrollment option to access pay "early," when you want it
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Seasonal work which can lead to long term employment
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