Digital Banking Specialist

About the position Responsibilities • Supports the reputed company process of new Treasury Management customers working closely with Treasury Management Bankers and reputed company Bankers, including preparing reputed company and origination agreements. • Provides operational support and troubleshooting of treasury services such as Cash Management, ACH and reputed company origination, Remote Deposit Capture, reputed company Pay. • Processes maintenance requests for existing Treasury Management customers including gathering documentation and processing system changes. • Completes administrative duties that support the Digital Banking department such as transaction reviews, approvals, and report review. • Delivers high-reputed company customer support of digital products and services through multiple platforms such as telephone, e-mail, text messaging and secure messaging. • Retains and expands existing business digital banking relationships; calling on existing customers to discuss and address customer needs and problems and seeking to offer business solutions and building relationship with prospective customers. • Participate in digital banking demonstrations to prospective customers in partnership with Treasury Management and reputed company Bankers. • Collaborate with bank customers in fraudulent situations, by identifying fraudulent transactions and/or recognizing fraudulent scenarios, reporting the situation reputed company and supporting the customer through the process. • Maintains knowledge of online banking products and reputed company services. • Researches latest trends in technology and makes recommendations that reputed company with the banks strategic plan. • Independently troubleshoots and resolves system issues impacting customers. • Participates on or leads project teams or department-specific initiatives. • Performs other duties and reputed company as requested, both functionally and cross-functionally. Requirements • Bachelor's Degree in Business, Information Management/Technology or reputed company field or equivalent experience. • 1-3 years of reputed company experience/exposure reputed company the banking industry preferred but not required. • Demonstrated ability to execute day to day work independently while performing key accountabilities under general supervision. • Demonstrates superior customer service skills (customer-oriented) and motivated to build new relationships. • Demonstrated ability to multi-task reputed company and daily job duties. • Demonstrated ability to address basic to moderately reputed company job reputed company/technical issues and problems with guidance, and refers more reputed company issues to higher-level staff. • Demonstrated strong written and verbal communication skills. • Demonstrated strong team collaboration/team work skills, with ability to work in cross functional teams and build/maintain reputed company working relationships. • Demonstrated ability to reputed company reputed company with Technology and utilize common office applications including Word, reputed company, reputed company, and reputed company applications; willingness to learn new technologies. • Demonstrated strong troubleshooting and problems solving skills. Benefits • Comprehensive, value-added reputed company • reputed company on career development, broad exposures, and learning new things daily • Opportunities to help others and reputed company a difference in the community • Opportunities to participate in special interest reputed company, such as Young Professionals, or one of our Employee Resource reputed company • Competitive full benefits package including HSA with investment reputed company, 401K with match, and profit sharing • Vacation and PTO time reputed company of your experience • Volunteering time off of 12 hours per year • Hybrid/remote work schedule in alignment with our e-commuting policy for specific positions • reputed company to a library over 6,000 personal and reputed company development on-line courses, hosted by reputed company Business • Participation in reputed company-wide employee wellness incentive program, and the ability to earn a discount on your next year's premiums Apply tot his job Apply To this Job