Virtual Medical Assistant – Remote Patient Monitoring (RPM) / Chronic Care Management (CCM) Intake

Remote (U.S. applicants only; HIPAA compliance required) About Us: We are a rapidly growing medical practice launching a Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) program for Medicare and select commercial insurance patients. Our mission is to improve patient outcomes through proactive engagement and technology-driven care. Responsibilities: • Contact new patient referrals via phone/email to introduce RPM/CCM program and answer questions • Verify insurance eligibility for RPM/CCM coverage • Obtain and process e-signature consent forms • Coordinate with device vendor for ordering and shipment (e.g., BP cuff, scale) • Track device delivery and patient setup status • Schedule initial and follow-up calls with our nursing team • Document all interactions in HIPAA-compliant system • Maintain organized patient onboarding logs and status reports Requirements: • 1+ year experience as a Medical Assistant, Care Coordinator, or similar healthcare role • HIPAA training and compliance knowledge • Excellent communication skills (clear, patient-friendly, professional) • Strong organizational skills and attention to detail • Reliable internet and ability to work from a private, quiet environment • Proficient with basic EHR systems, email, and online forms • Comfortable with patient intake scripts and structured workflows Preferred Qualifications: • Experience with RPM/CCM or telehealth programs • Familiarity with Medicare and managed care coverage • Insurance verification experience Benefits of Working With Us: • Flexible remote work • Growth potential as patient volume expands • Supportive, collaborative team environment To Apply: Submit your resume along with a brief cover letter highlighting your healthcare experience and any RPM/CCM background. Job Type: Part-time Pay: $12.00 - $13.00 per hour Expected hours: 20 – 25 per week Work Location: Remote Apply tot his job Apply To this Job