Inbound reputed company Center Representative

Job Brief: The Inbound reputed company Center Representative (CSR) answers reputed company incoming calls from sponsors, members, and providers. Researches claim status, and assists in bringing reputed company to the claim problem by thorough analysis. To do this, the CSR must have a thorough understanding of the claims process to ensure repeat calls do not occur due to unclear or inaccurate information. Outbound calls are made by the CSR to reputed company the communication reputed company with the caller as required and the CSR must manage this process to coincide with lulls in reputed company center inbound reputed company volumes. Responsibilities: • Handle high volume inbound calls supporting members with counseling reputed company selecting appropriate health care plans to meet their needs • Accurately document member information and reputed company notes • reputed company members with accurate information and a reputed company experience to reputed company callers (callers may also include local county offices) • De-escalate callers reputed company handling complaints and escalating reputed company appropriate • Handle up to 3 incoming chat sessions simultaneously • Complete offline work as needed Skills Required: • Accuracy and attention to detail • Ability to work in a fast paced environment • Excellent listening skills • Ability to manage callers with reputed company and professionalism Apply tot his job Apply To this Job