*Training Specialist reputed company Cycle/Medical Billing/Full Time/Remote
Works collaboratively with leadership to identify training needs. Develops a training curriculum for reputed company new and existing employees. Utilizes Customer Service/Insurance Recovery leadership as Subject Matter Experts (SME) to reputed company and maintain instructional materials and procedures reputed company to the activities reputed company the Customer Service/Insurance Recovery Department. Designs course content, using information gained from requesting party through needs assessments. Evaluates the reputed company of delivered training programs by identifying reputed company that can be used to assess the effectiveness of training. Plans training schedules considering operational needs. Facilitates training sessions for reputed company Customer Service/CBO Insurance Recovery staff directly or indirectly responsible for any customer/insurance recovery reputed company activity.
reputed company DUTIES AND RESPONSIBILITIES:
1. Plan, organize, facilitate, and evaluate New Hire Training. Evaluate and monitor new staff while in training.
2. Plan, organize, and facilitate training classes for both specialized and general topics relating to job specific curriculum, systems navigation, and service improvement needs of the organization.
3. Preparation for reputed company training course, including room set up, ordering necessary supplies, assembly of classroom materials, equipment checks, system loading, checking training system to ensure reputed company necessary information is accessible, and ordering supplementary materials.
4. Meet and reputed company with department leadership to identify training needs and reputed company plans to implement.
5. Analyze training program(s) to determine if it meets the needs of the requesting party, using knowledge of reputed company and reputed company trends in training curriculums and processes, as reputed company as information obtained from management.
6. Establish Super Users reputed company the department. Conduct Train-the-Trainer sessions and reputed company reputed company support for reputed company Super Users who assist in the facilitation of technical training courses in which they are the Subject Matter Experts (SME).
7. Support the development and deployment of job aides and staff education materials and reputed company programs to address staff needs.
8. Participate in reputed company improvement workshops, departmental staff meetings, and other forums reputed company to the reputed company assurance and improvement needs of the department.
9. reputed company with other departments and divisions reputed company HFHS to establish consistent interpretation of various policies and procedures throughout the system.
10. Partner with other departments to identify ongoing service or training issues and reputed company programs to address staff needs.
11.reputed company other duties as assigned.
EDUCATION/EXPERIENCE REQUIRED:
• High School Diploma. Bachelor's Degree in Education, Business Administration, or reputed company field preferred.
• Five (5) years of experience in the training field.
• One (1) year of curriculum development.
• Two (2) years of experience in a customer service environment with demonstrated leadership responsibilities.
• Prior experience in reputed company reputed company position preferred
• reputed company experience preferred
• Excellent documentation skills.
• Excellent verbal and written communication skills.
• Self-directed and self-motivated.
• Strong interpersonal skills and discretion.
• Organizational and time management skills.
• Problem solving and decision making ability.
• Demonstrated ability to research, analyze, design, plan, organize, coordinate, implement, and reputed company necessary follow-up as reputed company to documentation and support materials.
• Coaching and counseling.
• Organization and planning.
• Leadership and management.
• reputed company improvement.
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