Virtual Assistant for COO | Email Coordination, Deposit Verifications, & POS Reporting (U.S. Hours) - Contract to Hire

A North America–based, fast-growing operator of 19 express car wash locations across Illinois, Georgia, and South Carolina is seeking a highly organized and accountable Virtual Assistant to support our Chief Operating Officer and corporate team with daily operational coordination and communication tasks. We’re looking for someone who thrives in a support role, can manage multiple priorities without constant follow-up, and knows how to keep communication moving across a multi-site business. Key Responsibilities: • Email Monitoring & Coordination: Check and manage several internal mailboxes daily (minimum once per day, ideally twice) Forward or escalate inquiries to the appropriate location or corporate leader Ensure all customer-facing and internal inquiries are acknowledged and routed promptly—no dropped balls • Deposit Verifications (Mon–Fri): Every Monday and Friday between 3:00 PM and 5:00 PM CST, verify cash deposit forms and attached receipts from all 19 sites Flag any missed submissions or discrepancies to the correct team members • Daily POS Reporting: Access our cloud-based POS system to pull daily car counts, memberships, and sales Summarize and send clear daily reports to the operations team • Additional Administrative Tasks: Centralized ordering via Amazon and other platforms Light vendor coordination (occasional follow-up or scheduling) Participation in scheduled check-ins or coordination meetings as needed What We’re Looking For: • Strong written English and professional tone • Experience supporting executive-level roles or field operations • Highly detail-oriented and process-driven • Able to self-manage and stay on top of recurring responsibilities • Technically fluent with tools like Google Workspace, shared drives, and cloud-based reporting systems • Located in a compatible time zone (North, Central, or South America preferred) • Must be available during U.S. Central Time business hours, especially between 3:00 PM–5:00 PM CST Monday through Friday Hours & Commitment: • 25–30 hours per week • Schedule is flexible, but consistency is key—especially with email checks and weekday deposit coordination About Us: We’re a growing multi-site car wash company that values clarity, responsiveness, and operational excellence. This is a role for someone who wants to be embedded in the day-to-day heartbeat of a busy organization and enjoys playing the glue role behind the scenes. If you’re structured, dependable, and ready to own a lane—you’ll thrive here. Apply tot his job Apply To this Job