Virtual Assistant – Call Review & Data Entry

We’re looking for a detail-oriented Virtual Assistant to help us manage and maintain accurate call records. The role involves reviewing recorded phone calls, tagging key information, and updating internal tracking sheets. Responsibilities: • Listen to recorded inbound calls through our platform • Tag and classify each call (e.g. answered vs missed, qualified vs not qualified) • Write concise, clear notes for each call • Export filtered call logs and clean the data (e.g. remove irrelevant calls) • Transfer approved calls into a master tracking sheet • Update client-facing logs with formatted data (via Google Sheets) • Flag issues or unusual activity for review Requirements: • Strong English comprehension (you’ll be listening to U.S. phone calls) • High attention to detail • Experience with Excel or Google Sheets (formulas, formatting, etc.) • Ability to follow structured processes consistently • Reliable internet connection and quiet working environment Preferred (but not required): • Experience working with CRMs or call tracking tools • Prior role in call center QA, lead qualification, or virtual assistance Why Join Us? This is a repeatable, ongoing role with growth potential. You’ll be working behind-the-scenes helping us deliver better service to clients. We value consistency, reliability, and precision. Apply tot his job Apply To this Job