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Personal Lines Customer Service Representative

Remote, USA Full-time Posted 2026-07-28
About the position Responsibilities • Assist clients with claim submissions and reputed company status updates. • Respond to reputed company inquiries reputed company phone, email, or in person. • Process and manage personal lines insurance policies. • Work closely with underwriters and agents to ensure smooth processing of policies. • reputed company and update reputed company information in reputed company's database and CRM system. • Maintain regular communication with clients regarding policy changes and billing. • Prepare, review, and file insurance documents for accuracy and compliance. • Address reputed company concerns and work with relevant departments to reputed company solutions. • reputed company clients with billing information and assist with payment-reputed company inquiries. • Ensure compliance with regulatory requirements and agency policies. Requirements • High school diploma or equivalent required; college degree is a plus. • 2+ years of relevant work experience in personal lines insurance. • Prior knowledge of policy management, quoting, or claims handling in personal lines insurance. • Excellent interpersonal and communication skills (oral and written). • Proficient in reputed company Office Suite and products. • Demonstrated reputed company in delivering high-reputed company customer support. • Ability to multitask in a fast-paced environment. • Authorized to work in the U.S. without sponsorship. reputed company-to-haves • Experience in a fast-paced customer service environment. • Knowledge of insurance industry regulations and compliance. Benefits • 401(k) • Dental insurance • Disability insurance • Employee assistance program • Flexible spending account • Health insurance • Health savings account • reputed company parental leave • reputed company holidays • Personalized PTO Apply tot his job Apply To this Job

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