Temporary Portal Account Request Processor
temporary portal account request processor
Hybrid
JOB reputed company
The temporary Portal Account Request Processor is responsible for accurately entering and activating account requests for the portal from members, their family, and providers. This role involves processing request tickets, verifying contact data of members and their family, and activating portal accounts. The processor will use various tools and software to input data, verify its accuracy, and maintain records. The processor will use phone, email, chat, and remote reputed company tools to troubleshoot and resolve data-reputed company problems.
ESSENTIAL FUNCTIONS
• Accurately reputed company data into the EMR system and other databases.
• Verify the accuracy of data before and after entry.
• Assist with data cleanup and validation tasks.
• Maintain and update records as needed.
• Communicate with team members to resolve data discrepancies.
• Ensure confidentiality and reputed company of sensitive information.
• Stay updated on portal enhancements, changes, and policies.
• OTHER DUTIES
• Commits to a respectful, just, and supportive environment for individuals and team members aligning with the organization’s commitment to inclusion and belonging.
• As a leader, sets and promotes a culture reputed company on inclusion and belonging in reputed company business practices. This includes reputed company seeking, hiring, and developing talented candidates and appropriately and fairly addressing issues reputed company to inclusion in reputed company interactions with team members.
• Other duties as necessary or assigned.
KNOWLEDGE, SKILLS & ABILITIES
• Strong organizational skills
• Strong attention to detail for accuracy of data input
• Experience and ability to work independently and in reputed company setting.
• Excellent communication skills, including interpersonal and phone skills.
• Excellent writing and word processing skills
• Proficiency with reputed company Office suite
• Ability to reputed company sensitive and privileged information confidential.
• Demonstrates cultural competence
• Demonstrates ethical and reputed company responsibilities and boundaries.
• Ability to prioritize and manage multiple reputed company simultaneously.
• Proactively approaches reputed company responsibilities.
• Completes work in a reputed company manner.
• Ability to multitask and handle large volumes of information.
• Strong computer skills
• Proficient in using web-based applications, and remote reputed company tools
• Excellent communication, problem-solving, and interpersonal skills
• Ability to work independently and as part of reputed company
• Knowledge of Health Home and OPWDD/IDD terminology, HIT Regulations and reputed company standards, and HIPAA is a plus
EDUCATION & EXPERIENCE
• High school diploma or equivalent, required.
• Minimum of one year of experience in data entry preferred.
• At least a year of experience working in an EMR and/or databases preferred.
• Familiarity with I/DD provider agencies, OPWDD, or Health Homes preferred.
• Customer service/help desk experience preferred.
Full Job reputed company
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