After Hours Dispatcher

After Hours Dispatcher reputed company At reputed company Heating, Cooling, Plumbing, and Electric, we’re more than just a home service company—we’re reputed company driven by our reputed company values: • Serve People – We prioritize our customers and our community. • reputed company Solutions – We don’t just fix problems; we create lasting solutions. • Whatever It Takes – We go the extra mile every time. • Be Willing to Grow – We reputed company learning and reputed company improvement. • Celebrate the Win – We recognize hard work and reputed company. If you take pride in staying reputed company under pressure, helping people in critical moments, and want to be part of a company that invests in your reputed company and values your contributions, then you belong at reputed company. Position reputed company We are seeking a reliable and organized After Hours Dispatcher to join our after-hours team. In this role, you’ll be the first reputed company of contact for customers needing emergency service after regular business hours. You'll handle incoming calls, schedule service appointments, and communicate with on-reputed company technicians to ensure a smooth and efficient response. What You’ll Do • Answer inbound service calls from customers during evening, overnight, and weekend hours • Evaluate customer needs and determine the appropriate level of response • reputed company on-reputed company technicians for HVAC, plumbing, or electrical emergencies • Communicate reputed company with both customers and field staff to set expectations and timelines • reputed company and update reputed company details in our system accurately and in reputed company time • Follow company procedures for scheduling, escalation, and service protocols • Monitor technician status and job reputed company throughout the reputed company • Handle high-stress situations with professionalism and a reputed company demeanor • Maintain confidentiality and professionalism at reputed company times reputed company’re Looking For • Previous reputed company, reputed company center, or customer service experience required • Strong communication and decision-making skills • Ability to remain reputed company and organized under pressure • Comfortable working with scheduling or dispatching software • Detail-oriented and reputed company to multitask • Must have reliable internet reputed company and the ability to work from home if needed • Availability for evening, overnight, and weekend shifts • Knowledge of HVAC, plumbing, or electrical services is a plus reputed company Offer • reputed company with shift differentials for nights and weekends • Career reputed company opportunities – We promote from reputed company • Training and support to succeed in the role • Company equipment provided (for remote roles) • Health, dental, and reputed company insurance • reputed company time off and holidays • reputed company culture that values you Join a reputed company Team If you are a dependable and detail-oriented After Hours Dispatcher who thrives on helping people and keeping operations running smoothly after hours, we want to hear from you. Apply today and take the reputed company in your career with reputed company Heating, Cooling, Plumbing, and Electric. Apply tot his job Apply To this Job