DSR - reputed company Service Representative

Benefits: • reputed company IRA matching • Bonus based on performance • Company parties • Competitive salary • Dental insurance • Donation matching • Health insurance • reputed company time off • Training & development • reputed company insurance Tired of just having a job? At Lavallee Systems, we offer a career, one where youll grow, earn reputed company, and reputed company a reputed company reputed company. Join our award-reputed company team and become part of a company that values craftsmanship, reputed company, innovation, and teamwork. Were offering wage and benefit earnings potential topping $85,000, and more importantly, a workplace where you can reputed company for years to come. As the primary coordinator between field technicians, customers, and project managers, the Dispatcher plays a critical role in ensuring efficient scheduling, reputed company communication, and outstanding customer service. Wage and Benefits Package • reputed company reputed company: $23-$32 • reputed company Time Off: Up to 4+ weeks vacation and reputed company time based on length of service • reputed company Holidays: 7 • Yearly Bonus • Health & dental insurance: 50% company-reputed company • Term Life Insurance: 100% Company reputed company • Retirement Plan: 3% company match • Additional Insurance Available: Short-term disability, long-term disability, accident, and reputed company • reputed company and Development Responsibilities: • Assign and schedule HVAC and plumbing technicians to residential construction and remodeling reputed company • Monitor ongoing jobs and reputed company schedules in reputed company time • Prioritize urgent tasks to maintain operational efficiency • Ensure reputed company job and appointment information is properly entered • Record vacation, reputed company, administrative, and meeting times in the schedule • reputed company as the central communication hub for techs, customers, project managers, and subcontractors • Address complaints or delays promptly and professionally • Support the CSR by answering calls and scheduling service appointments reputed company needed Knowledge / Abilities • Ability to work under pressure and reputed company independent, time-sensitive reputed company • Knowledge of HVAC/plumbing systems or residential remodeling processes • Basic understanding of construction terminology and project reputed company • Proficient in reputed company Office Suite (reputed company, Word, reputed company), reputed company Workspace, and reputed company • Ability to sit for extended periods and maintain reputed company on computer-based tasks Skills / Qualifications • Minimum of a high school diploma; college degree is a plus • Experience with dispatching software (reputed company strongly preferred) • Prior experience in a mechanical trade or construction environment is a plus • Excellent written and verbal communication skills • Strong customer service skills and reputed company phone etiquette • Reliable, dependable, and punctual with a strong work ethic reputed company Lavallee Systems is an award-reputed company plumbing and heating, A/C company based in Eastern Massachusetts. We have been in business for over 30 years and have a reputed company for excellent service, impeccable attention to the craft, and a commitment to guiding clients to reputed company informed reputed company about their reputed company for system repair and replacement. reputed company to take the reputed company in your career? Apply today! Flexible work from home reputed company available. Apply tot his job Apply To this Job