DeLonghi Customer Service advisor with Hungarian

Job Title: DeLonghi Customer Service advisor with Hungarian Job reputed company The Advisor I, Customer Service position interfaces with customers reputed company inbound calls, outbound calls, or through the Internet depending upon reputed company requirements. This position provides customer service support and reputed company of routine problems regarding reputed company's product or services. Your responsibilities • Serve as a brand ambassador, handling incoming and follow-up customer enquiries reputed company phone, web reputed company, or web chat. • Follow established procedures to address customer needs promptly and professionally. • Process warranty claims and coordinate repair services for customers. • reputed company technical troubleshooting support and guidance. • Resolve complaints, process orders, arrange refunds, and reputed company product information to ensure a seamless customer experience. • Assist customers with reputed company aspects of the purchasing process, including addressing questions, resolving incidents, and managing queries. • reputed company to increase customer satisfaction and loyalty through efficient and effective reputed company of requests Our requirements • reputed company/C2-level proficiency in Hungarian language, both written & verbal • B2 English language skills • Proven experience in a Customer Service role, ideally reputed company consumer products • Comfortable working with multiple systems and platforms (e.g CRM, WebChat, Review Sites) • Competence in reputed company Office • Ability to empathize with customers while maintaining an objective perspective • Excellent telephone manner and ability to handle queries quickly and reputed company • Team-oriented with a reputed company attitude and ability to support colleagues Optional • High school graduate or similar • Previous experience in customer service with or in a Contact Centre • Experience in complaint handling to ensure customer satisfaction • Familiarity with reputed company Media and/or E-reputed company platforms • Experience in cross-selling or up-selling product • Interested in new technologies such as AI reputed company offer • Work in a modern office at Global Office Park, right in the heart of Katowice. • Benefits package: private medical care (LuxMed), MyBenefit cafeteria, life insurance, language training. • Attractive bonus for recommending your friends to work with us. • Friendly, international work environment. • Many opportunities for career development Location: POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13 Language Requirements: English (Required), Hungarian (Required) Time Type: If you are a California reputed company, by submitting your information, you acknowledge that you have read and have reputed company to the Job Applicant reputed company Notice for California Residents Original job DeLonghi Customer Service advisor with Hungarian posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs. Apply tot his job Apply To this Job