Office Assistant - Maui Health System

Join to apply for the Office Assistant - Maui Health System role at Kaiser Permanente 1 day ago Be among the first 25 applicants Join to apply for the Office Assistant - Maui Health System role at Kaiser Permanente Get AI-powered advice on this job and more exclusive features. Job Summary Under direct supervision, provides clerical assistance to managers and representatives; facilitates processing of insurance claims, bills and correspondence; receives, responds, and distributes incoming mail; responds to telephone inquiries; maintains patient and insurance information on HPMS; maintains patient files; supports compliance and Principles of Responsibility; maintains confidentiality; protects organizational assets; exhibits ethics and integrity; adheres to applicable federal and state laws and regulations, accreditation and licensing requirements, policies and procedures; reports and/or resolves issues of non-compliance. • Receives and/or responds to telephone inquiries/correspondence from patients, insurance carriers, employers and Kaiser employees; obtains/records necessary information; answers questions; directs difficult questions to appropriate person; maintains positive customer relationships through effective communication and follow-up. • Opens, sorts, screens, evaluates, and distributes incoming mail and charts to proper persons. • Receives, alphabetizes, identifies, and distributes all visit records to Patient Accounting Representatives (PARs); ensures proper handling of filing of claims, reports or follow up. • Receives, receipts, and prepares bank deposits and cash jackets for payments received for health plan dues and receivables. • Assumes responsibility for department computer information systems inquires and maintenance. • Files/purges reports, folders, bills and correspondence as necessary. • Requests medical records and x-ray reports via CRT. • Receives and reviews billing documents for distribution to PARs and/or mailing. • Duplicates medical records, bills, claims, reports and other requested information as necessary for sending to requestor. • Provides files, documents for check refunds, adjustments and re-submissions. • Distributes systems reports to appropriate persons. Job Summary Under direct supervision, provides clerical assistance to managers and representatives; facilitates processing of insurance claims, bills and correspondence; receives, responds, and distributes incoming mail; responds to telephone inquiries; maintains patient and insurance information on HPMS; maintains patient files; supports compliance and Principles of Responsibility; maintains confidentiality; protects organizational assets; exhibits ethics and integrity; adheres to applicable federal and state laws and regulations, accreditation and licensing requirements, policies and procedures; reports and/or resolves issues of non-compliance. Essential Responsibilities • Receives and/or responds to telephone inquiries/correspondence from patients, insurance carriers, employers and Kaiser employees; obtains/records necessary information; answers questions; directs difficult questions to appropriate person; maintains positive customer relationships through effective communication and follow-up. • Opens, sorts, screens, evaluates, and distributes incoming mail and charts to proper persons. • Receives, alphabetizes, identifies, and distributes all visit records to Patient Accounting Representatives (PARs); ensures proper handling of filing of claims, reports or follow up. • Receives, receipts, and prepares bank deposits and cash jackets for payments received for health plan dues and receivables. • Assumes responsibility for department computer information systems inquires and maintenance. • Files/purges reports, folders, bills and correspondence as necessary. • Requests medical records and x-ray reports via CRT. • Receives and reviews billing documents for distribution to PARs and/or mailing. • Duplicates medical records, bills, claims, reports and other requested information as necessary for sending to requestor. • Provides files, documents for check refunds, adjustments and re-submissions. • Distributes systems reports to appropriate persons. Experience Basic Qualifications: • Minimum six (6) months of clerical office or related experience. Education • High school diploma or GED License, Certification, Registration • N/A Additional Requirements • Type 30 wpm. • 10-key by touch. • Demonstrated knowledge of and skill in adaptability, customer service, interpersonal relations, oral communication, problem solving, teamwork, and written communication. • Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service. Preferred Qualifications • N/A Seniority level • Seniority level Entry level Employment type • Employment type Full-time Job function • Job function Administrative • Industries Hospitals and Health Care Referrals increase your chances of interviewing at Kaiser Permanente by 2x Sign in to set job alerts for Office Assistant roles. Secretary I, II - Maui District Administration OFFICE ASSISTANT III - CORRECTIONAL FACILITIES - MAUI Maui County, HI $3,266.00-$4,139.00 1 year ago Office Assistant II, III - Iao Intermediate ADMINISTRATIVE ASSISTANT I AND II - MAUI Maui County, HI $3,748.00-$5,133.00 1 year ago Overnight Front Desk Receptionist - Full time Office Assistant II, III - Pukalani Elementary Makawao, HI $3,141.00-$3,266.00 3 weeks ago Office Assistant II, III - Princess Nahienaena Elementary Business Office Representative Clerk - Aloha Surgical Center LABORATORY ASSISTANT II AND III - WAILUKU, MAUI Maui County, HI $3,266.00-$4,388.00 1 year ago Right Hand to CEO- Must Love Dogs (Maui or Remote Executive Assistant) Front Office Manager (PM) - Grand Wailea, A Waldorf Astoria Resort Wailea, HI $70,000.00-$75,000.00 6 days ago Maui County, HI $3,606.00-$4,563.00 1 year ago LIBRARY TECHNICIAN V - SHIFT WORK - LAHAINA, MAUI LIBRARY TECHNICIAN V - SHIFT WORK - KAUNAKAKAI, MOLOKAI CDBG-Disaster Recovery Fiscal Officer (EM-07) Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Apply tot his job Apply To this Job