Administrative Assistant I - Scheduler - GBMC – A Sheppard Pratt Partner – Towson, MD (PT / 8 hrs a week)
Principal Responsibilities and Duties:
• Greet patients on the phone with exceptional customer service
• Monitor and route clinic voicemail messages
• Schedule appointments for patients
• Respond to all requests from providers, patients and other staff in a professional manner
• Communicate critical information to staff in a timely manner
• All other duties as assigned
Knowledge, Skills, and Abilities Required:
• High school diploma is required. An Associates Degree in business administration or related field is preferred.
• Previous experience in a health care setting is preferred but not required.
• Work requires interpersonal skills to communicate effectively with patients and staff
• Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.
• Ability to multi-task in a high volume, extremely fast-paced health care business environment. Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic. Excellent interpersonal skills and a sense of humor is a plus.
• Ability to work independently in a remote or virtual environment, managing time effectively and meeting expectations without direct supervision
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Equal Opportunity Employer
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