LEAD TECHNICAL TRAINER & ELEARNING ADMINISTRATOR, Information Services & Technology, Communication, Knowledge, and Community

About the position Responsibilities • Oversee the technical training programs for the Boston University community. • Lead the development, coordination, delivery, and assessment of IT-related training. • Identify training needs in collaboration with partners and source necessary training resources. • Manage the design, development, and delivery of asynchronous, synchronous, online, and in-person training. • Oversee course schedules, room reservations, and training announcements. • Serve as the system administrator for the eLearning (SumTotal) and tutorial registration systems. • Collaborate with other groups in IS&T and across campus to maintain and improve training facilities. • Report on training activity and efficiency over time. • Seek out ways to continually improve training offerings. Requirements • Bachelor's degree required. • More than 8 years of experience in technical training or related field. Nice-to-haves • Experience with eLearning design and development. • Familiarity with Learning Management Systems (LMS). • Strong communication and collaboration skills. Benefits • Generous time off including a paid intersession break and 13 paid holidays. • University-funded retirement plan with full vesting after 2 years of eligible service. • Competitive tuition assistance program for employees and family members. • Discounted MBTA pass and additional transportation options. • Wellness programs and classes at little or no cost, including personal counseling and nutrition counseling. • Access to discounts or free admission to various city art/cultural institutes around Boston. Apply tot his job Apply To this Job