Scheduling Assistant - Remote
About the position
Responsibilities
• Assists with Scheduling & Contact Center activities.
• Answers inbound calls to schedule appointments for new or existing patients at all locations.
• Collects and documents patient medical history into the electronic medical record (EMR).
• Performs other duties as assigned and subject to change as requirements evolve.
Requirements
• High school diploma or equivalent - healthcare specific training preferred, but not required.
• Strong communication skills, both written and verbal.
• Empathy and a caring attitude towards patients.
• Self-motivated, detail-oriented, and able to work independently.
• Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations.
• Reliable high-speed internet connection and a quiet, private workspace.
Benefits
• Work from home
• Equipment provided for work from home environment, such as secure laptop, monitor, headset, and webcam.
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