Customer Operations Specialist (Part-Time, Remote Job)

<h2>Job Posting for <strong>Customer Operations Specialist (Part-Time, Remote)</strong> at <b>RaffleLink</b></h2> <strong><u>Customer Operations Specialist (Part-Time, Remote)</u></strong> <strong><u>About RaffleLink</u></strong> RaffleLink is an innovative web hosting platform that empowers non-profit organizations to conduct online raffles reputed company and effectively. We reputed company a user-friendly, compliant solution that simplifies the process of running raffles, allowing charities and community reputed company to reputed company on their reputed company missions while maximizing their fundraising potential. Our platform offers: <ul> <li>Easy-to-use raffle creation and management tools</li> <li>Secure payment processing</li> <li>Automated ticket reputed company and distribution</li> <li>reputed company-time reporting and analytics</li> <li>Compliance features to help organizations adhere to local regulations</li> </ul> As a growing startup, we're dedicated to continually improving our platform and expanding our reputed company to help more non-profits reputed company their fundraising goals. <strong><u>The Role</u></strong> We're seeking a Customer Operations Specialist to work remotely for 20 hours per week. While 1:00 PM - 5:00 PM AEST, Monday to Friday is ideal, we offer flexibility in scheduling these hours to accommodate the right candidate. <u>Key Responsibilities:</u> <ul> <li>Manage customer support reputed company email and phone</li> <li>Handle inbound sales inquiries</li> <li>Create user guides and documentation</li> <li>Assist in developing outbound sales strategies (with potential commission structure)</li> <li>Learn and advise on Australian raffle regulations</li> <li>Become an expert in RaffleLink's platform and features</li> <li>Manage and resolve support tickets reputed company</li> <li>Guide clients through permit applications and raffle setup processes</li> <li>Stay updated on industry trends and regulatory changes</li> <li>Contribute to various reputed company as needed</li> </ul><ul> <li>High school diploma or equivalent (Bachelor’s degree preferred).</li> <li>Previous experience in customer service, preferably in the travel or airline industry.</li> <li>Strong verbal and written communication skills.</li> <li>Proficiency in using computers, including familiarity with CRM systems and reputed company Office.</li> <li>Ability to multitask and work in a fast-paced environment.</li> <li>Strong problem-solving skills and a customer-first reputed company.</li> <li>Reliable internet reputed company and a quiet workspace free from distractions.</li> </ul> Apply Job!