(Work From Home) Remote Technical Support Jobs – Full Time / Part Time – Arlington, TX
UPS is actively hiring for Remote Technical Support positions in Arlington, TX. This flexible opportunity offers both full-time and part-time options, allowing you to work from the comfort of your home while helping UPS customers resolve their technical issues.
Whether you're beginning your career or seeking a shift to remote work, this role is ideal for individuals who enjoy solving problems and delivering excellent customer support.
Key Responsibilities:
- Provide virtual technical support to customers via phone, chat, or email.
- Troubleshoot UPS platform and software issues.
- Document customer interactions and technical solutions accurately.
- Escalate complex issues as needed to higher-tier support.
- Deliver prompt, courteous, and effective service.
Ideal Candidates:
- Located in the U.S., preferably Arlington, TX.
- Possess strong verbal and written communication skills.
- Comfortable with technology and basic troubleshooting.
- Own a reliable internet connection and quiet workspace.
- Hold a high school diploma or equivalent.
Perks and Benefits:
- 100% remote position.
- Flexible scheduling (full-time and part-time shifts available).
- Competitive pay with weekly direct deposits.
- Paid remote training.
- Career growth within UPS support teams.
How to Apply:
Apply online via the UPS Careers page. You may be required to complete a brief technical assessment to evaluate your support skills.
Launch your remote career today and become part of a trusted global brand—UPS—in Arlington, TX.
Apply Job!