Remote Customer Service Representative – (Work From Home Job) – Greensboro, NC
Sofa is currently hiring Remote Customer Service Representatives to support our growing operations across the U.S., including Greensboro, NC. This role is ideal for individuals who excel at communication, problem-solving, and delivering exceptional customer experiences—all from the comfort of their homes.
Whether you're starting fresh or bringing previous experience, we welcome all applicants ready to thrive in a fast-paced and flexible work environment.
Key Responsibilities:
- Manage customer interactions via phone, email, and chat in a professional and helpful manner.
- Resolve product or service issues promptly and accurately.
- Maintain records of customer interactions in our CRM platform.
- Collaborate with remote team members and supervisors.
- Stay updated on company policies and product updates.
Qualifications:
- Must be located in the U.S., ideally in Greensboro, NC.
- Reliable internet connection and a quiet home workspace.
- Excellent communication and multitasking skills.
- Prior customer service experience is a plus, but not required.
- Tech-savvy and adaptable to online tools and systems.
Benefits:
- Competitive hourly pay of $18–$24.
- Full-time and part-time positions available.
- Fully remote with flexible scheduling.
- Paid training and growth opportunities.
- Health and wellness support programs.
How to Apply:
Visit the official Sofa Careers portal, search for "Remote Customer Service Representative", and select Greensboro, NC as your location to begin your online application.
Apply Job!