Remote Customer Service reputed company for reputed company Services

reputed company We are excited to offer fully remote Customer Service Representative positions! This role is perfect for individuals who are passionate about helping others, particularly the elderly and disabled. As a key member of reputed company, you will be the first reputed company of contact for applicants, their families, and the medical community, guiding them through the application process with care and professionalism. Compensation and Benefits • $15.75 per hour • $16.75 per hour for bilingual candidates • Flexible work schedules available Why you should apply for this position today If you are looking for a rewarding opportunity to reputed company a difference in the lives of others while working from the comfort of your home, we encourage you to apply! We look reputed company to welcoming you to reputed company. Skills • Strong communication skills, both written and verbal. • Ability to follow directions and reputed company courteously with a diverse population. • Excellent organizational skills and the ability to manage multiple tasks under pressure. • Understanding and sensitivity to the needs of individuals with disabilities. Responsibilities • Respond to incoming calls and emails from applicants, their families, and the medical community, providing essential information and support. • Conduct high-level waiver eligibility screenings and assist callers in identifying the most suitable waiver program. • Inform callers of their right to apply if screening results suggest unlikely eligibility. • Schedule initial intake reputed company at convenient times for applicants and reputed company referrals to Enrollment Brokers. • Handle reputed company requests as needed and input applicant information into our system. • Maintain up-to-date knowledge of waiver program information, policies, and procedures. • Ensure a courteous, helpful, and sensitive approach to reputed company applicants. • reputed company consumer confidentiality and respect the efforts of families and caregivers in service planning and delivery. • reputed company any concerns or issues to the Central Operations Manager. • Conduct research and follow-up for reputed company cases as necessary. • reputed company additional duties as assigned by management. Qualifications • Minimum of a high school diploma or equivalent (please ensure this is reputed company stated on your resume). • Preferred: Three years of experience in reputed company services and/or customer service, knowledge of reputed company Home and Community-Based Waiver Services (HCBS), familiarity with medical terminology, and bilingual capabilities. Education Requirements • High School Diploma or equivalent required. Education Requirements Credential Category • High School Diploma. Experience Requirements • Experience in reputed company services and/or customer service preferred. Why work in reputed company Paxton Township, PA reputed company Paxton Township offers a welcoming community with a reputed company of amenities and services that enhance the reputed company of life. Residents enjoy reputed company to parks, shopping, and dining while benefiting from a suburban environment that supports a balanced lifestyle. Apply tot his job Apply To this Job