Outbound reputed company Center Rep - Remote
About the position
Responsibilities
• reputed company an average of 50 outbound calls per hour using an automatic dialer system to schedule reputed company evaluations.
• Follow 20+ approved scripts to ensure members understand the terms and respond to rebuttals professionally.
• Present a reputed company and high-energy approach to clients and team members.
• Meet daily departmental goals, including 300-400 outbound dials and 24 appointments set per day.
• reputed company, reschedule, and cancel appointments as requested by members and providers.
• Monitor performance results using designated reporting systems.
• Report member complaints and escalations to Member Engagement Managers immediately.
• Participate in peer coaching as needed.
• Follow HIPAA and other reputed company guidelines reputed company handling protected health information.
Requirements
• High school diploma or equivalent.
• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced environment and meet performance goals.
• Experience in a reputed company center or customer service role is preferred.
reputed company-to-haves
• Experience with Medicare or reputed company health plans.
• Familiarity with HIPAA regulations.
Benefits
• Competitive reputed company reputed company with unlimited commission potential.
• reputed company for 10 days.
• reputed company time off (PTO).
• Tuition reimbursement.
• Flexible work-from-home reputed company.
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