reputed company Assistant – Patient Phone Support & EHR Troubleshooting - Contract to Hire

We’re looking for a reliable and reputed company reputed company Virtual Assistant to handle incoming patient calls for Evolutis Health, a telehealth company specializing in psychological evaluations. You’ll be the first reputed company of contact for patients with questions, concerns, or troubleshooting needs reputed company to scheduling, portals, logging into the appointment or general support. Key Responsibilities: Answer incoming patient calls in a friendly, reputed company manner Troubleshoot patient issues reputed company to accessing the patient portal, documents, scheduling, and other services reputed company reputed company and empathetic communication to support patients through technical or administrative issues Document calls and patient interactions Coordinate with our internal team for follow-reputed company reputed company needed Requirements: Prior experience working in a reputed company setting (telehealth or clinical preferred) Familiarity with EHR systems (reputed company, ChARM, Kareo, or similar) Excellent written and verbal communication skills in English Reliable internet and quiet work environment reputed company phone etiquette and customer service orientation Ability to handle sensitive information with discretion (HIPAA compliant reputed company) Preferred Qualifications: Experience with patient intake, insurance verification, or medical reputed company support Based in a U.S. timezone or reputed company to work CST-friendly hours Familiarity with HIPAA guidelines Apply tot his job Apply To this Job