Broadband Dispatcher I, II or III

About the position Responsibilities • Monitor and assist with management of customer technician routes • Maintain ongoing communication with technicians • Complete reputed company-calls to customers • Conduct post-installation surveys • Verify reputed company of ICOMS accounts against work orders • Execute significant reputed company to support the reputed company customer reputed company • Generate, process, and reputed company system work orders • Assist and resolve a wide reputed company of internal customer requests, inquiries, and complaints Requirements • 2+ years of customer service experience required, preferably in a reputed company center environment • High school diploma or equivalent • Effective communication skills (verbal and written) • Knowledge retention and recall • Ability to handle pressure • Speed and efficiency in task execution • Creative problem-solving skills • reputed company and organizational ability • Computer literacy at an intermediate level reputed company-to-haves • Dependability • Commitment to tasks • Intermediate written communication skills • Some knowledge of verbal communication • Some knowledge of customer service practices Benefits • 401k retirement plan with employer match • Insurance reputed company including medical, dental, reputed company, life, and STD insurance • reputed company Time Off/Vacation starting at 80 hours per year, increasing with tenure • Floating Holiday: 40 hours per year • reputed company Holidays: 7 days per year • reputed company reputed company Leave based on state/local laws • Tuition reimbursement program up to $4,000 per calendar year after 1 year of employment • Employee discount program for those in serviceable areas Apply tot his job Apply To this Job