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Director, Omni-Channel

Remote, USA Full-time Posted 2025-11-03
About the position Responsibilities • Build and drive ecommerce growth plans at key Omni and Marketplace Retailers including Walmart, Kroger, Target, Petsmart, Albertsons, Instacart and others. • Develop strategies to achieve sales + profit goals, aligning with the broader sales team and commerce team. • Be seen as a thought leader with our customers and provide strategic opportunities that help grow their categories digital presences as well as our business. • Work with Account managers to track performance to plan throughout the year, call out risks and opportunities and work with the team to action against to deliver your plan. • Share out ecommerce performance and category opportunities with the customer and internal stakeholders. • Define when ecommerce only assortment makes sense; align with sales and supply on approach. • Lead promotional strategy for the business - including spend allocations and measurement. • Manage and drive content score improvements working back with internal content team for content needs and updates. • Assist team in Monthly Business Review process and Quarterly Business Review processes - discuss ecommerce business, connecting the right stakeholders and bringing content that helps drive the discussion. • Lead ecommerce content for line reviews, quarterly business reviews and other key internal and customer meetings. • Partner with the Commerce media team by providing clear business objectives and priorities, aligning on media impact to forecast and communicating strategy shifts throughout the year. • Stay on top of marketplace patterns, trends and tools. • Regularly meet with and report to senior leadership and cross functional teams. • Communicate complex emerging retail dynamics to leadership to gain buy-in. Requirements • Bachelor's Degree Required. • 7+ years experience within omni channel sales and/or marketing. • 3+ years experience within CPG industry. • 2+ years promotions planning preferred. • Tactical knowledge of working with Walmart and/or other grocery retailers. • Ability to build sales forecast and manage to sales plan throughout the year. • Significant analytical and critical thinking skills with experience analyzing data & translating it into action. • Understanding of supply chain systems beneficial. • Ability to manage a team of diverse experience and partially remote. • Highly collaborative and capable of receiving direction from peers and leaders across functions. • Ability to work with ambiguity, navigate and add value to business situations and organizational challenges with no existing process or solution. • Excellent organizational skills and the ability to discern priorities without supervision. • Strong attention to detail balanced with a sense of urgency and a commitment to excellence. Benefits • The pay range for this position is $131,085 - $204,493 per year. Apply tot his job Apply To this Job

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