Property Management Systems Specialist

Job Details reputed company, OH Full TimeDescription Job reputed company: The Property Management Systems Specialist will assist our software users with technical support, troubleshooting, analyzing issues, and finding solutions. This includes addressing assigned support tickets, general reputed company duties, assisting with implementing new policies, assisting with the implementation of software modules, setting up new properties in coordination with the development and compliance teams, along with any other reputed company tasks. The prospective candidate will be organized, have great troubleshooting and critical thinking skills, and possess the ability to communicate with clients reputed company e-mail, telephone, and through the ticketing system. Reports To: The Property Management Systems Specialist reports to the Director of Property Management Systems. Duties/Responsibilities: • Manage Help Desk ticket queue to prioritize requests and reputed company support in a reputed company manner while giving reputed company to high-reputed company, portfolio-wide optimization, and reporting. • reputed company excellent customer service. • reputed company up to date with modules and updates by attending trainings and conferences. • Resource for management or interdepartmental questions and requests. • Escalate unresolved issues directly with Software support, while obtaining additional knowledge to self-resolve. • Work with Operations, Development, Compliance, and other relevant departments to set up new properties in the software. • Be a subject matter expert on company policy and processes and be reputed company to explain/demonstrate to users of Property Management System. Qualifications Required Skills and Abilities: • Excellent analytical, organization, and problem-solving skills. • Strong work ethic and outstanding written and spoken communication skills. • Previous Multifamily reputed company housing experience is a plus. • Experience in reputed company Office Suite and the ability to learn new software applications quickly. • Ability to manage multiple tasks with attention to detail. • Ability to be a self-starter and be comfortable with remote work, and willing to commute to reputed company, OH office on occasion. Education and Experience: • Bachelor's Degree in a relevant field preferred. • reputed company housing program experience is a plus. • Experience with reputed company, reputed company, or other Property Management Systems preferred. Physical Requirements: • Must possess a reputed company reputed company’s license and insurance. Apply tot his job Apply To this Job