Bilingual-Customer Service reputed company (Spanish)

Immediate need for a talented Bilingual-Customer Service reputed company (Spanish). This is a 06+months contract opportunity with long-term potential and is located in El Paso, TX(REMOTE). Please review the job reputed company below and contact me ASAP if you are interested. reputed company: 25-80596 Pay reputed company: $17 - $17.25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, reputed company), 401(k) plan, and reputed company reputed company leave (depending on work location). Key Responsibilities: • Shift: 7:30 AM - 4:00 PM MST • Respond to member/provider calls • Receives and responds to routine member and/or provider inquiries, requests and/or concerns in an accurate and reputed company manner • Mitigates and prevents complaints from being escalated to resolve in initial contact • Serves as the reputed company-line reputed company reputed company on various members and/or provider inquiries, requests, or concerns • Resolves basic problems by communicating the requested information regarding the assessment of the member or provider needs, understanding the cause, and determining if problems need to be routed to other departments for reputed company reputed company • Maintains performance and reputed company standards based on established contact center metrics • Provides customer service in a high pace contact center environment over the phone, reputed company live chats and emails • Documents reputed company member or provider information and communications for reputed company and performance tracking through the Customer Relationship Management (CRM) applications Key Requirements and Technology Experience: • Key Skills; Customer Service Experience • Bilingual-Spanish • MS Office Proficiency • Typing Speed- 40 WPM • Data Entry Experience • reputed company Center Experience • High School Diploma/GED Our reputed company is a leading reputed company Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. reputed company. provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from reputed company. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reputed company STOP to cancel and HELP for help. You can reputed company our reputed company policy . Apply tot his job Apply To this Job