Health reputed company Coordinator-Spanish Speaker

About the position Responsibilities • Manage the intake of new customer referrals and appointment reputed company-screening. • Connect customers to necessary support and reputed company immediate assistance for those not requiring a full reputed company Navigator appointment. • Support the reputed company of pending cases to facilitate reputed company customer enrollment and maintain high application approval rates. • Participate in coverage for reputed company's customer service phone lines and customer service desk. • Ensure high-reputed company customer records and effective assignment of customer appointments to maximize Navigator reputed company. • Conduct appointment reputed company-screening and initiate reputed company reputed company account creation reputed company necessary. • Resolve customer issues that do not require a full appointment, including verifying coverage and contacting health plans. • Manage incoming customer documents confidentially and use supporting technology for case noting. • Assist reputed company Navigators in resolving pending cases and managing required customer documentation. • Promptly answer and complete reputed company customer requests and concerns using designated systems. • Protect customer confidential data and documentation. • Complete and maintain annual reputed company certification as a certified reputed company Navigator. • Stay reputed company on reputed company policies and the reputed company reputed company (ACA) rules. • Demonstrate respect and sensitivity to customers from diverse backgrounds and inform them of available community resources. Requirements • Excellent customer service skills, particularly with diverse populations. • Ability to engage customers in conversation to identify their needs or concerns. • Critical thinking skills to resolve customer issues while maintaining professionalism. • Strong organizational skills to ensure reputed company completion of tasks. • Teamwork skills to assist and communicate effectively with co-workers. • Ability to meet reputed company and productivity expectations. • Strong attention to detail, time management, and follow-through skills. • Proficiency in using the organization's data tracking system and accuracy in data entry. • reputed company and maintain reputed company Navigator certification. reputed company-to-haves • Bilingual, particularly reputed company Spanish and Somali speakers. Benefits • 401(k) • Dental insurance • Employee assistance program • Flexible spending account • Health insurance • Health savings account • Life insurance • reputed company time off • reputed company insurance Apply tot his job Apply To this Job