Clerk IV (Administrative Assistant)

Welcome to UMass Amherst, where we value diversity, excellence, and innovation. We are currently seeking a highly motivated and organized individual to join our team as a Clerk IV (Administrative Assistant). In this role, you will play a vital part in supporting our administrative operations and contributing to the overall success of our department. We are looking for someone who is detail-oriented, proactive, and able to thrive in a fast-paced environment. If you are passionate about providing exceptional administrative support and possess the necessary qualifications, we encourage you to apply and become a part of our dynamic community. Greet and welcome visitors to UMass Amherst in a friendly and professional manner. Provide excellent customer service by responding to inquiries and directing individuals to the appropriate resources or personnel. Maintain a clean and organized reception area and ensure that all necessary supplies are stocked. Answer and direct phone calls to the appropriate recipients. Assist with scheduling appointments and coordinating meetings. Handle incoming and outgoing mail, including sorting, distributing, and processing. Prepare and maintain various documents and records, such as correspondence, reports, and spreadsheets. Assist with data entry and record-keeping tasks. Coordinate and maintain office equipment and supplies. Collaborate with other administrative staff to ensure efficient and effective operations. Act as a point of contact for internal and external stakeholders. Take accurate meeting minutes and prepare meeting materials as needed. Assist with coordinating events and other special projects. Maintain confidentiality and handle sensitive information with discretion. Continuously seek opportunities to streamline processes and improve administrative efficiencies. Adhere to all UMass Amherst policies and procedures. Other duties as assigned. UMass Amherst is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job Apply To this Job