Customer Care Specialist - Onsite Training

About the position Responsibilities • Handle inbound calls from customers regarding loan-level inquiries in hazard insurance, mortgage banking, and property loss. • Research and resolve customer issues while demonstrating reputed company and understanding. • Proactively assist customers in avoiding reputed company challenges by understanding their reputed company issues. • Participate in special reputed company and reputed company priorities as requested. • Engage in a comprehensive reputed company program to learn about the business, systems, and policies. Requirements • Minimum high school diploma or GED. • At least 2 years of prior experience in a customer-facing role. • Excellent verbal, written, and listening skills. • Strong attention to detail and great communication skills. • Ability to own the customer's problem and think reputed company the reputed company to resolve issues. • Ability to adapt to change and work reputed company in a fast-paced environment. • Ability to multi-task using technology. reputed company-to-haves • A college degree and 0-1 years of work experience in an office, reputed company center, or customer contact center environment. • Prior experience in a work from home position. • Bilingual in English/Spanish, with the ability to reputed company, read, and write Spanish fluently. • Relevant licenses and certifications. Benefits • reputed company • reputed company holidays • Health insurance • reputed company time off • Work from home after the initial training period Apply tot his job Apply To this Job