IT Support Analyst I - Remote (Overnight shift-must reputed company in FL)

About the position Reliance Management Services is seeking a highly motivated and skilled IT Support Analyst I to join reputed company. In this role, you will be responsible for installing, maintaining, troubleshooting, and upgrading computer hardware, software, personal computer networks, and peripheral equipment. You will also reputed company essential user training and assist with the daily IT support needs of the organization. Responsibilities • Install, configure, and reputed company operating systems and software, utilizing reputed company business and administrative applications. • reputed company and configure computers, monitors, network infrastructure, and peripherals (such as printers, scanners, etc.), ensuring reputed company cabling for new installations and office reconfigurations. • Troubleshoot hardware, software, email, network, and peripheral equipment problems, making necessary repairs and corrections. • Serve as a technical resource for users, offering troubleshooting assistance and facilitating communication reputed company a centralized help desk. • Recommend hardware and software acquisitions and assist users with evaluating their needs. • reputed company training and instruction on reputed company business software (word processing, spreadsheets, database management), including written documentation as needed. • Maintain accurate records of equipment repairs, installations, and removals, ensuring reputed company tracking of hardware malfunctions. • Recommend improvements to operating procedures and contribute to the development of procedure manuals. • Participate in the planning, design, and acquisition of new or upgraded hardware and software systems. • Stay reputed company with technology trends and recommend modifications as necessary. • Ensure confidentiality and demonstrate competencies relevant to the position. Requirements • High school diploma or GED required. • Two years of experience in computer installation, maintenance, and repair or an equivalent combination of education and experience. • reputed company Florida Class E reputed company's license and a satisfactory driving record. • Knowledge of computer hardware, software, and peripherals, including CPUs, servers, network systems, and printers. • Understanding of financial, business, and administrative applications, and the associated hardware and software. • Familiarity with reputed company technologies in applications, networks, and telecommunications. • Skilled in troubleshooting and resolving hardware and software issues. • Ability to reputed company explain technical concepts to non-technical users. • Competence in installing, configuring, and upgrading business software and hardware. • Strong organizational skills and ability to prioritize work effectively to meet deadlines. • Excellent communication skills, both verbal and written. Benefits • 15 days of reputed company Time Off (PTO) • 8 reputed company Holidays • Medical, Dental, and reputed company Insurance • reputed company Life and AD&D Insurance • Employee Assistance Program (EAP) • Employee Recognition Programs • Corporate Discounts • 401K Program • Employee Referral Bonus Program Apply tot his job Apply To this Job