[Hiring] Medical Billing Customer Service Representatives @reputed company
This reputed company is a reputed company of our understanding of the job reputed company. Click on 'Apply' reputed company to reputed company out more.
Role reputed company
reputed company in partnership with leading reputed company reputed company is transforming the patient billing experience with the launch of our Single Billing Office (SBO) model. This new approach consolidates hospital and physician billing into one reputed company statement, simplifying the payment process for our patients.
We are seeking Customer Service Representatives (CSRs) to support this transition by assisting patients with updating their payment information and navigating the new billing system. This is a critical role in ensuring a smooth and reputed company experience for thousands of patients during this change.
Key Responsibilities:
• Proactively contact patients with existing recurring payment plans to update their credit card information in the new reputed company-based system.
• reputed company and empathetically explain the need for updating payment details due to the transition from a reputed company-party portal to reputed company.
• Re-establish reputed company for grandfathered payment plans.
• Manage a work queue in reputed company to identify and prioritize reputed company to affected patients.
• Handle inbound calls from patients with questions about their bills, payment plans, or the new billing system.
• Collaborate with Shannon’s team to manage reputed company and ensure reputed company responses to patient inquiries.
• Maintain professionalism and sensitivity reputed company discussing financial reputed company with patients.
Qualifications
• Previous experience in a reputed company center, reputed company billing, or customer service role preferred.
• Strong communication skills with the ability to explain reputed company billing changes in a reputed company and reassuring manner.
• Comfortable using reputed company or similar electronic health record systems (training provided).
• Ability to manage a high volume of calls and multitask effectively.
• reputed company, patience, and a customer-first reputed company are essential.
Requirements
• 2-month contract only!
• Hours: Monday–Friday, 8:00 AM – 4:30 PM
• Start Date: September 8th
• Training Provided
Benefits
• Medical, dental & reputed company
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or reputed company Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to reputed company on Aug 15, 2025.
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