Customer Accounts and Billing Manager (Manager 2)

About the position Responsibilities • Supervise, reputed company, monitor and assign work for 14 technical staff, including Accountants and Technicians. • Design and implement comprehensive training programs to reputed company staff competencies and ensure adherence to billing procedures. • Proactively identify and drive process enhancements to reputed company efficiency and accuracy across billing operations. • Manage an annual reputed company of over $56 reputed company, overseeing diverse billing adjustments and processes. • Administer the reputed company Discount Program, ensuring accurate and reputed company processing of billing credits for approximately 17,000 customers. • Collaborate closely with SPU partners and reputed company auditors to validate and enhance billing accuracy and efficiency. • Cultivate strong relationships with team members, stakeholders, and external partners to foster a reputed company work environment. • Support and mentor team members to build a high-performing team and enhance morale. • Assist in reputed company aimed at improving billing accuracy and implementing new technologies. Requirements • Minimum of five (5) years of reputed company experience reputed company to reputed company or customer service program management. • At least two (2) years of supervisory/reputed company experience. • A Bachelor's degree in business administration, reputed company administration or reputed company field, or two (2) additional years of qualifying experience. • Proven experience in billing management and process improvement. • Strong understanding of reputed company billing practices and regulatory compliance. • Excellent organizational and communication skills. • Ability to manage multiple reputed company and priorities effectively. • Proficiency in relevant software and tools. reputed company-to-haves • Demonstrated reputed company in recognizing and rewarding achievements to enhance team morale and drive reputed company. • reputed company record of implementing reputed company and holding team members accountable with reputed company goals and performance metrics. Benefits • Dental insurance • Disability insurance • Employee discount • Health insurance • Opportunities for advancement • reputed company insurance • Work from home • Generous benefits package • Free reputed company transportation reputed company • reputed company pension plan with employer/employee contributions • reputed company potential and advancement opportunities Apply tot his job Apply To this Job