Remote Medical Chat Support Associate

Behavior Interventions, Inc. is dedicated to providing exceptional behavioral health services to individuals and families. Our team is committed to fostering a supportive environment through innovative therapies and interventions, ensuring that our clients receive the highest quality of care. We value teamwork, compassion, and professionalism in all our interactions. Behavior Interventions, Inc. is a leading provider of innovative solutions in behavioral health support. We are dedicated to improving the lives of individuals through compassionate care and expert assistance. Our remote team is composed of professionals who are committed to making a positive impact in the healthcare industry. • *Key Responsibilities:** • Provide timely and accurate responses to medical inquiries via chat support. • Assist clients in navigating behavioral health resources and services. • Maintain detailed and organized records of client interactions. • Collaborate with healthcare professionals to ensure comprehensive service delivery. • Monitor chat support performance metrics to enhance service quality. • *Required Skills and Qualifications:** • Strong communication skills, both written and verbal. • Prior experience in medical support or customer service preferred. • Basic understanding of behavioral health concepts and terminology. • Excellent problem-solving and multitasking abilities. • Proficient in using chat support software and other digital communication tools. The pay range for this role is: 65,000 - 70,000 USD per year(Remote (Fargo, North Dakota, US)) Apply tot his job Apply To this Job